Privacy Policy
1. General provisions
This Privacy Policy sets out the rules for processing personal data by the vendorsnear.com website (the “Service”).
The controller of personal data (the “Controller”) is:
Giraffe Creative LLC, 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801.
Giraffe Creative LLC, 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801.
The Controller processes personal data in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
Using the Service means you accept this Privacy Policy.
2. Scope of processed data
2.1. Data of Users submitting inquiries
- name and surname,
- email address and phone number,
- location,
- inquiry content,
- information about the requested service and preferred timing.
2.2. Vendor (Business) data
- name and surname,
- license/certification number (if applicable),
- business address,
- email address and phone number,
- business details (e.g., tax ID / registration details),
- business description,
- external links (e.g., website),
- content voluntarily provided in the profile.
- availability status and preferences for receiving future leads.
2.3. Technical data (logs)
- IP address,
- device and browser data,
- connection time and date,
- cookies.
3. Purposes and legal bases for processing
3.1. Providing the Service
- routing User inquiries to Vendors whose profiles and availability match the inquiry.
3.2. Vendor account registration and management
- creating and maintaining a profile,
- publishing and maintaining Vendor directory listings,
- handling paid plans and billing.
3.3. Content moderation
- publishing reviews and ratings,
- detecting fake reviews.
3.4. Communication with Users and Vendors
- responding to messages,
- account-related information or updates to terms,
- email notifications about new matching leads, availability reminders, and operational communications related to running the Service.
3.5. Analytics, security, statistics
- improving the Service,
- analyzing feature performance,
- protecting against abuse and spam.
3.6. Service’s own marketing
- newsletter (only with consent),
- information about new features.
3.7. Sharing lead information based on availability
- To protect Users’ privacy, inquiry content shared with Vendors may be presented in an anonymized or limited form.
- Shared lead information is based on Vendor availability status, location, category/service type, and profile settings.
- Data may include service-related details needed for initial matching and communication between Users and Vendors.
- Full User contact details may be shared with a Vendor only to the extent necessary for contact and performance of the Service, and according to current Service settings.
4. Sharing personal data
Data may be shared with:
- Vendors — only to the extent necessary to match inquiries, support directory contact, and perform the Service, provided that:
- – data may be presented in anonymized or limited form at the matching stage,
- – full contact details are shared only when necessary for direct communication.
- hosting providers,
- email service providers,
- payment and invoicing systems,
- legal and accounting service providers,
- public authorities — if required by law.
The Controller does not sell personal data to third parties.
5. Transfers to third countries
The Controller may process personal data using infrastructure or providers located outside the European Economic Area. In such cases, the Controller ensures appropriate safeguards under the GDPR, in particular by using standard contractual clauses approved by the European Commission.
6. Data retention period
User and Vendor data is stored for:
- the period of providing the Service,
- the period required by tax and accounting laws,
- the period necessary to establish, pursue, or defend claims,
- up to 36 months from the last activity — for analytics and statistical purposes.
Review data may be stored indefinitely unless removed in accordance with the review rules/terms.
7. Rights of data subjects
Each person has the right to:
- access their data,
- rectify their data,
- erase data (“right to be forgotten”),
- restrict processing,
- data portability,
- object to processing,
- withdraw consent (if consent is the legal basis),
- lodge a complaint with the supervisory authority.
Requests regarding personal data can be submitted via the contact form.
8. Cookies
The Service uses cookies to:
- ensure the Service works properly,
- create anonymous statistics,
- personalize content.
You can change cookie settings at any time in your browser.
The Service may use its own cookies and third-party cookies (e.g., Google Analytics).
Detailed rules are set out in the “Cookie Policy”.
9. Automated decision-making and profiling
Data is not used for fully automated decision-making.
The Service may create statistical profiles to improve functionality — without affecting the rights of Users or Vendors.
Inquiries and directory visibility may be shown on a rotating or selective basis, including Vendor availability, location, and profile relevance, to ensure fair access and proper functioning of the Service.
10. Data security
The Controller applies technical and organizational measures to protect data, including:
- encrypted connections (SSL),
- server security measures,
- access control,
- data minimization procedures,
- anti-spam and anti-bot protection.
11. Changes to the Privacy Policy
The Controller may make changes to this Policy.
Users and Vendors will be informed about changes via a notice in the Service.
The current version of the Policy is always available at vendorsnear.com.
12. Contact the Controller
For matters related to personal data, you can contact us via:
- the contact form